For Keller collectors, having watch work handled close to home changes the experience. At Garner Wallace, in-house repair means the conversation, inspection, service, and follow-up all happen with local watchmakers who can look at the watch, explain what they see, and treat the piece like more than a ticket number.

A good watch rarely stops working without giving a few warnings first. It may run a little fast, feel gritty when you set the time, fog under the crystal, or need a new battery far too soon. Those small problems are easy to ignore, especially if the watch still “mostly works.” That is usually when…

TL;DR: Daily time gain or loss in pre-owned Rolex watches is frequently caused by residual magnetism or balance hairspring misalignment. At Garner Wallace Fine Jewelry & Timepieces, our resident Master Watchmaker uses advanced Witschi timing equipment and demagnetization coils on-site in Keller, TX to restore Caliber 3135 and 3235 movements to factory precision (+/- 2 seconds per day). This step-by-step guide explains how in-house Rolex timing calibration in Keller corrects r

If you have a watch that has stopped ticking, started losing time, or no longer feels reliable, you are not alone. One of the most common questions people ask before bringing in a timepiece is simple: Is this watch worth repairing?